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Mobile Data Services: Services Offer
Customer Support Help Desk
We offer Support Center facility integrated with the latest CRM technologies and processes. Our support staff is capable of use and support multi-platform (various PDAs, PCs), data services technologies with personalized care. Our dedicated resources provide several levels of support efficiently and seamlessly to the customers.
Corporate Support Onsite
The requirement for this is a must as majority of the corporate requires Onsite support and have various device integration requirements. This person works as coordinator of services to the Carrier's Sales Team. He is equipped with Bluetooth Enabled Phone, Data Cable and Infrared ports to meet any customer requirements.
Out Bound Selling
This team shall be highly trained on all the possible uses of the Mobile Data Services. The agents are supported by a backend on which the entire customer and call history is available to them.
Product Launch and Trainings
We bring a complete team with all the Latest Tech gizmos, new phone models, PDA's, Laptops, Bluetooth, Infrared and cable solutions based on MMS and GPRS along with a team for the Technology Road shows for the product launch as well as the Product Trainings. The Carrier's staff & the Channel are trained on the various Mobile Data Products. Tests are conducted after the training and certification is given to the channel on the product selling. The course content is provisioned